This leading international bank based in St Helier is looking to appoint a Head of Operations for its Channel Islands operations.
The bank is a provider of wealth management services to internationally active investors and the Channel Islands operations are focused upon provision of these solutions to an international clientele.
The Head of Operations leads, manages and controls the delivery of operational excellence through the banks client service centre, and to provide support to all areas of the bank.
This is a Senior Management
Jersey banking job as the successful applicant will report directly to the Managing Director.
This position plays a key part in establishing and reviewing service standards, with the clear aim of providing continuous improvement across the wider organisation.
To be considered for the Head of Operations vacancy you will be educated to degree standard and hold a relevant professional qualification such as ACIB.
It is envisaged you will have at least five years senior managerial experience in banking. Management experience gained within financial services, ideally in the Wealth Management arena, is a pre-requisite, and experience of managing a team of people across functions is essential.
Individuals who have gained that experience offshore or within private banking will be given preference.
The successful applicant must have a clear understanding of the key levers that affect the banking client service experience, and be able to design and deliver plans to improve the service offered to clients.
Prior experience and a proven track record of change management, business planning and partnering with key stakeholders is therefore essential for this Jersey banking job. You should also be able to point to a track record in people management, be able to motivate others and personally build strong client relationships both internal and external to the bank.
The successful candidate must have an in depth knowledge
of regulatory best practice, banking and investment products and services.
The Head of Operations is a well paid Jersey vacancy combining a great salary with first rate bonus and benefits package.